SEC Canada Inc. (“we”) provides machine-health monitoring services, including a plant dashboard, alerts, and reports. This policy describes how we handle information in connection with seccanada.com and the monitoring service.
We collect account details you or your company provide (such as names, usernames, email addresses, and plant contact information), as well as sensor and machine-status data generated by the monitoring service. If you use the website contact form, we collect the name, email, subject, and message you submit.
We use this information to operate the monitoring service, send fault and subscription notices, respond to inquiries, and improve reliability. We do not sell personal information.
We share information with service providers who host email, storage, and related infrastructure, and when required by law. Plant data is available to authorized users of your company account and to SEC Canada staff supporting the service.
We retain account and monitoring data for as long as the service is active and as needed for support and legal obligations. We use reasonable administrative and technical measures to protect information, but no system is completely secure.
Questions: info@seccanada.com or +1 (780) 807-9085. SEC Canada Inc., 9340 222 Street NW, Edmonton, AB T5T 7T1, Canada.